Job Details

Head of Cutting Tools

  2019-03-17     Oerlikon Group     All cities,IL  

The employer is a leading global technology Group, with a clear strategy of becoming a global powerhouse in Surface Solutions, advanced materials and materials processing.

  • Identify new industries with potential customers as well as penetrate existing industries within the Cutting Tools segment to grow Balzers' products and services
  • Develop opportunities for both New Cutting Tools and Reconditioning Cutting Tools segments
  • Negotiate and close sales opportunities in a timely manner by leveraging the entire sales organization while focusing on servicing the customer's needs to develop profitable and long-term business relationships
  • Lead the Sales Forecasts and CRM processes within the Cutting Tool Team
  • Consistently develop and utilize strong competitive analysis and market data to drive segment growth - including deep analysis of segment sales development, coating equipment utilization, and customer purchasing trends
  • Provide project leadership as necessary to facilitate the acquisition of business and successful delivery of Balzers' products based on customer requirements
  • Drive market segment development and product penetration using proven and widely accepted data analysis techniques and his/her experience
  • Work within the Company's existing sales/ marketing structure to facilitate segment growth, communication and customer issue resolution as necessary
  • Lead the Management of existing customer accounts as necessary as well as perform prospecting to drive the achievement of sales targets
  • Define specific solutions for the Cutting Tools segment as well as market applications in collaboration with the production operations, production technology and R&D teams
  • Build an effective team of expertly qualified Cutting Tools professionals and develop, in a structured manner, key Cutting Tools and Sales Talent for the future
  • Provide direction and leadership in a manner which mirrors the Core Values of Oerlikon to achieve goals and objectives
  • Develop a network within Balzers to facilitate formal and informal information sharing and cooperative relationships which encourage the success of the segment
  • Promote regular Sales Planning, CRM management, and KPI management within the Cutting Tools segment
  • Measure and control key KPIs related to Sales and the Balzers' GPO process
  • Ensure high standards regarding customer service & satisfaction and product quality within the Cutting Tools segment
  • Manage new projects as needed
  • Monitor and optimize available sales resources to identify opportunities (or alternatives) which reduce costs without jeopardizing long-term business objectives or market share
  • Organize and control programs (and their implementation) and analyze the results according to policy and trade rules which ensure a high level of sales and service.
  • Collaborate globally, regionally, and in-country as needed to foster good working relationships and team-spirit towards the long-term success of the Cutting Tools segment in the Americas Region
  • Travel throughout the Americas Region and globally as needed to promote sales excellence

  • Bachelor's degree in Engineering or Business. MBA is a plus.
  • 10+ years of experience managing a geographically dispersed sales team (or multi-site plant operation) for a cutting tool OEM or end user.
  • 5+ years of experience developing segment/product/ market analysis, competitive intelligence, budgets, and sales forecasts
  • Ability to effectively work and communicate in a multi-national, multi-cultural environment. Spanish, Portuguese, and English will be primary languages.
  • Must be able to work collaboratively within a senior management team construct to develop and manage strategic initiatives to achieve successful outcomes
  • Excellent project planning, KPI (goal) management, and problem solving skills are required.
  • A strong process orientation and customer service/ satisfaction mindset is also required.
  • Superior oral, written, and electronic communication skills AND presentation skills are required
  • Must have above average skills with business applications (e.g., CRM, data warehouses, etc.) including MS PowerPoint and Excel
  • 50 - 75% travel domestically (overnight) and internationally is required.

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